Privacy Policy

1) What We Collect

• Identification and contact details (e.g., name, nationality, passport details, address, email).
• Travel details and preferences; emergency contact; health notes you choose to share for trip safety (e.g., allergies).
• Permit/visa information required by authorities for trekking and restricted areas.
• Payment information processed securely by third-party processors (we do not store full card numbers).
• Website analytics and cookies (see Cookies section).

2) Purposes & Lawful Grounds

We collect and use personal information to:

• perform our contract with you (process bookings; issue permits/visas; operate trips),
• comply with legal obligations (e.g., immigration and trekking regulations),
• protect health and safety,
• with consent, send essential service updates and use media content for publicity.

3) Sensitive Information

Health or other sensitive data is used only for safety and service purposes, with restricted access and additional safeguards. Do not share more than is necessary for your trip.

4) Sharing & Transfers

We share information only as needed with hotels, airlines, guides/porters, insurance companies, permit and immigration offices, payment providers, and government authorities. Some recipients may be outside Nepal; we take reasonable steps to protect your data when transferring internationally.

5) Security & Retention

We implement administrative, technical, and physical safeguards appropriate to the nature of the data. We retain records only as long as necessary for the purposes described or as required by law and then securely delete or anonymize them.

6) Your Rights

Subject to law, you may request access, correction, or deletion of your personal information. To exercise your rights, use the contact form on our website and provide sufficient verification details.

7) Cookies & Online Data

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can manage cookies through your browser settings; certain features may not function without them.

8) Updates & Contact

We may update this Policy from time to time. Material changes will be posted on our website with an updated Effective Date. For privacy requests, please use the website contact form.